A Top-Up is the process by which flydubai provides a credit limit to Travel Agencies so that they are able to sell flydubai tickets.
It works like a prepaid mobile telephone service. A Travel Agent can issue tickets until their balance reaches zero. Before a Travel Agent is able to issue more tickets, they must top up their account.
The Top-Up process involves the following steps:
- Travel Agent makes a payment to one of Flydubai’s designated bank accounts.
- Travel Agent raises a top-up request filling in the necessary details and attaching the payment proof. Click here to see how you can raise a Top-up Request on our Payport Application.
- flydubai verifies the amount deposited in the bank account, then processes your Top-up request.
- Travel Agent’s account is then updated with this credit amount.