A Top-Up is the process by which flydubai provides a credit limit to Travel Agencies so that they are able to sell flydubai tickets.

It works like a prepaid mobile telephone service. A Travel Agent can issue tickets until their balance reaches zero. Before a Travel Agent is able to issue more tickets, they must top up their account.

The Top-Up process involves the following steps:

  1. A Travel Agent makes a payment to one of flydubai’s designated bank accounts.
  2. A copy of the proof of payment is then sent to flydubai. Click here to see how you can get in touch with us.
  3. flydubai verifies the amount deposited in the bank account.
  4. The Travel Agent’s account is then updated with this credit amount.