General

What is a Top-Up?
A Top-Up is the process by which flydubai provides a credit limit to Travel Agencies so that they are able to sell flydubai tickets. It works like a pre...
Wed, 11 Dec, 2024 at 3:30 PM
Who manages the Top-Up process?
The Credit Risk Team of the Finance Department manages the Top-Up process.
Sat, 16 Mar, 2019 at 4:02 PM
What kind of Top-Ups does flydubai process?
There are four methods of payment that are available to Travel Agents. These are: Bank wire transfers (also known as Telegraphic or Telex T...
Wed, 3 Sep, 2014 at 3:54 PM
How can I contact flydubai for Travel Agency Support?
If you have a question regarding a Top-Up request or a financial transaction, please raise a request through this portal or send an email to Payport@flyduba...
Wed, 11 Dec, 2024 at 3:33 PM
How can I check the balance of my account?
You can view the balance of your account by logging on to the Travel Agency Portal. When a transaction is processed, the amount will automatically be applie...
Wed, 11 Dec, 2024 at 3:34 PM