To request a 'DTA' or 'Payport Admin' role, follow the steps laid out below:

  • Login as a user that has the ‘DTA’ role. User’s may verify if they have a ‘DTA’ role by navigating to the ‘My Settings’ – ‘Profile’ page.

  • If a user does not have this access, they may enquire with other members of their agency who may have this access.

 

  • The user having ‘DTA’ access can assign ‘DTA’ role to other user ID’s using the below steps:

 

 

  • Navigate to ‘Administrator Console’ - ‘User Roles’ 

  •  Select the User from the drop down list for whom accesses need to be added or removed. 

         

 

  • Once the User is selected, activate or deactivate the privileges as required and click the ‘Update’ button.

 

  • If none of the users in the organization have ‘DTA’ roles, request Agency Support (agencysupport@flydubai.com) to provide access.