Even if the amount has been debited from your account it can take some time for the amount to be credited to flydubai’s account. Such delays can occur even between bank accounts in the same branch and flydubai has no control over this. As soon as the funds are credited to our account, we will begin the process of updating your account.

To find out more about our internal process and our commitment to ensuring Travel Agents are provided with an efficient level of service, please click here.