Processing Top-ups

What is the turnaround time for processing a Top-Up Request?
FlydubaiThe Top-Up team scans every flydubai bank account across the network every 15 minutes and updates a Travel Agency’s account once a request has been ...
Wed, 11 Dec, 2024 at 12:55 PM
What is the turnaround time for Top-Up Requests submitted after normal working hours?
If we receive a request after normal working hours, our system will acknowledge your request and issue a Service Request Number. However, it will only be pr...
Wed, 11 Dec, 2024 at 1:00 PM
How much are the bank charges and transfer costs?
Your account will be credited with the exact amount that you deposit in flydubai’s bank account. Charges levied by banks and their correspondents are the re...
Thu, 28 Aug, 2014 at 3:46 PM
Why does it take so much time to get the money credited to my account?
Your account will be updated as soon as we receive confirmation of the funds credited to the flydubai account. The bank processing time is out of our ...
Fri, 29 Aug, 2014 at 12:23 AM
The cheque/telegraphic transfer amount has been debited from my account but my agency balance has not been updated?
Even if the amount has been debited from your account it can take some time for the amount to be credited to flydubai’s account. Such delays can occur even ...
Fri, 29 Aug, 2014 at 12:24 AM