This article only relates to payments made by Travel & Cargo Agents to flydubai.
If you are a passenger looking for receipt for a ticket you have purchased, please write to letstalk@flydubai.com.
The documentation provided by our bank is effectively a receipt for the money paid to flydubai. However, once your top-up is processed in Payport, a receipt will automatically be sent to the following email addresses:
- Your Agency's registered email address
- Email Address of the user who raised the Top-Up Request on Payport
- All email addresses in the "Alternative Email Address(es)" field of the Top-Up Request