After the Top-up has been Processed

How will I be notified when my Top-Up request has been processed?
You will receive an email as soon as the Top-Up request has been processed. You can find a record of this in the ‘Transactions’ section of the Travel Agency...
Mon, 6 Oct, 2014 at 2:21 PM
Why wasn’t the full amount credited to my account?
This could be due to transfer fees, currency conversion rates or other charges imposed by the financial institution. Such charges are the responsibility of ...
Thu, 28 Aug, 2014 at 3:49 PM
How can I query a Top-Up amount?
To query a Top-Up amount, please reply to the email notification you received or add a comment to the existing request on the portal. This will automaticall...
Thu, 16 Oct, 2014 at 7:20 PM
How can I get a receipt of payment?
The documentation provided by our bank is effectively a receipt for the money paid to flydubai. However, should you require an official flydubai receipt, yo...
Mon, 1 Sep, 2014 at 3:15 PM
Why are there unidentified credits in my account?
For clarification on any unidentified credits in your account, please raise a service request on our portal or send an email to topup@flydubai.com. Please m...
Fri, 29 Aug, 2014 at 12:26 AM