After the Top-up has been Processed
You will receive an email as soon as the Top-Up request has been processed. You can find a record of this in the ‘Transactions’ section of the Travel Agency...
Mon, 6 Oct, 2014 at 2:21 PM
This could be due to transfer fees, currency conversion rates or other charges imposed by the financial institution. Such charges are the responsibility of ...
Thu, 28 Aug, 2014 at 3:49 PM
To query a Top-Up amount, please reply to the email notification you received or add a comment to the existing request on the portal. This will automaticall...
Thu, 16 Oct, 2014 at 7:20 PM
The documentation provided by our bank is effectively a receipt for the money paid to flydubai. However, should you require an official flydubai receipt, yo...
Mon, 1 Sep, 2014 at 3:15 PM
For clarification on any unidentified credits in your account, please raise a service request on our portal or send an email to topup@flydubai.com. Please m...
Fri, 29 Aug, 2014 at 12:26 AM