Top-up Request

Creating Top-up Request
On clicking ‘New Request’ button a Top-up request form will be displayed. All the Agency details will be auto-filled. All the details pe...
Tue, 3 Feb, 2015 at 6:03 PM
How do I check the status of a Top-Up Request?v
Every time your Travel Agency raises a request, you will receive an email notification with a unique request number. This number is a unique identificatio...
Wed, 4 Feb, 2015 at 12:25 AM
Retrieving and Modifying Request
You can retrieve and make changes to your existing requests. You can modify your existing request which is either on ‘On Hold’, ‘Submitted’ o...
Tue, 3 Feb, 2015 at 6:12 PM
Follow up on Request
For further clarification or follow up on your Top-Up request please raise a Service Ticket by clicking on 'Contact Us' menu option available o...
Tue, 3 Feb, 2015 at 3:34 PM
Cancel Request
If needed, you can cancel an existing request.  You can retrieve an existing request and click on ‘Cancel Request’.  Requests which...
Tue, 3 Feb, 2015 at 6:13 PM